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Frequently Asked Questions Taken From
Shippers:
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1.
Can any company offer the public Air and Ocean
Shipping Services?
No.
Ocean exports are regulated by the Federal Maritime
Commission (FMC) and every company offering ocean shipping must be
licensed by the FMC and have a bond in place. Air Cargo is
regulated by the Transportation Security Administration (T.S.A.),
The Federal Aviation Administration (FAA) and the Department of
Transportation (D.O.T.) among others.
Air Parcel Express, Inc. (APX) has 3
licenses. We are an NVOCC, Ocean Freight Forwarder
and an Indirect Air Carrier ( I.A.C.).
Never pay a broker for ocean shipping
or air cargo export shipping.
When it comes to International Shipping your contract and payment should always be with the
Ocean Carrier or the Air Carrier and not a Broker. Domestic
shipping within the United States of America is regulated in a
much different way and brokers are a good idea and form an
essential part in the domestic shipping industry. APX
utilizes domestic brokers and owner operators to perform haulage
of ocean container and smaller shipments to and from our warehouse
and ocean ports or air ports. APX is licensed to handle the paperwork associated with all regulatory and
administrative tasks required to export cargo or import shipments
to and from the United States of America and is staffed by
professionals dedicated to making sure your cargo moves with
efficiency and security
from point A to Z according
to your specifications.
What is a Freight Forwarder?
What is an NVOCC?
2. Can any company offer Air Cargo Services
to the Public?
No.
The TSA and the FAA regulate air cargo in the USA.
APX is fully licensed as an I.A.C.
and trained to handle air cargo shipments from any airport in the
USA to worldwide destinations. APX operates all cargo
aircrafts from Atlanta, New York, Chicago, Los Angeles, Houston,
Dallas and Miami with feeder routes from all other
airports in the USA. In some cases cargo can be routed
directly from the feeder airports provided you meet T.S.A. guidelines.
3. How do I receive a QUOTE?
AUTOMATIC!
The Global MAX Online Shipping Calculators and Quote Generators
will give it to you right on your screen.
 1) Full Container
Load International Shipping Calculator (FCL)
2)
Less
Than Container Load International Shipping Calculator (LCL)
3)
International
AIR CARGO
Shipping Calculator 4)
Roll
on - Roll Off (RO-RO)
4. How Do I
Book My Shipment?
BOOK IT ONLINE.
Our online booking
system assures we get the right information from you and reduces the possibility of errors. If you wish we can take your order over the telephone
of via fax.
FCL Shipping Documents
/
LCL Shipping Document
Air
Cargo Shipping Documents /
RO/RO
Document
5. How
safe is my cargo and how much time do I have to load my
container?
Security Seals
The first 2
hours are free of charge. Every hour thereafter is $100.00 per
hour. If you are loading a car you will need to make your
own arrangements with a flat bed tow truck. They are usually
$45.00 per hour and can load a car in less than an hour. We
use
HIGH Security
Seals FROM RELCOR
6. Does
APX pickup Household Goods and Personal Effects Shipments? Do I
deliver to APX?
YES:
We can pickup LCL cargo on normal trucks or Lift Gate Trucks.
We can also pickup from your home door or warehouse or storage
area. On the FCL quotes we bring
the container to your house and pricing is shown on the FCL
service quote as Drayage.
Drayage charges are determined by the
distance from the Container Yard or Port to your loading address.
Containers are born either at the port or yard or rail ramp and
they must be pulled to you via truck. You cannot go to the
container the container goes to you ... you will have 2hrs free
time to load and $100 every hour thereafter or you can chose a
drop and pick where the drayage charges are double but you get to
keep your container at the loading address for a period of 2 to 4
days..
Note: 90% of all Household Goods are loaded by the shipper
at the shippers address. Sometimes we can receive Household Goods and Personal
Effects at our stations but in order to receive them all items must be protected,
properly packed and marked. Nothing can be exposed. We can
store LCL cargo for 30 days at no charge.
To save time and money 90% of FULL CONTAINER 20/40 Household Goods
shippers load our containers at their home on a
Live Load basis. Live Load simply means the driver will
wait until the container is loaded. Exposed items can be loaded. You have
2 hrs free to load and $100 per hour waiting time thereafter. You can choose to have our
container at your loading address for a maximum of 4 days
(drop and pick) Double
Drayage will apply. Drayage is the term applied to the activity
of picking up an empty container at a rail yard or container yard, driving
the empty container to the loading address, and returning the container to
the delivery rail ramp or port. Double drayage will be the equivalent
of going to and from our Container Yard 4 times.
This charge is shown on your quote. It may be advantageous to
go the extra 2 to 3 hours to load on site versus double drayage. Containers can only be spotted 7
days prior to cut-off date as voyages open gates for releasing and receiving
containers only 10 to 12 days prior to sailing. Containers
must be at port 2 to 3 days prior to departure.
In the case of cars, containers must be at port minimum 3 days prior to
loading.
NOTE: We also recommend the use of manpower to load your
container or help you pack. For this purpose we have selected
http://www.laborready.com a
NASDAQ Traded Company that provides manpower for packing and loading.
Simply order supplies from U-Line 2 weeks prior to the load date and
contract Labor Ready to pack the house 3 days prior to load date and
contract them again for the actual load date.
7. How can I pack my
Fragile Goods? + What kind of packing is required?
Loading Manpower: We recommend "Laborready" for Manpower
Loading of containers or helping you pack your cargo ... you
can find the nearest Laborready Office by going to
http://branchlocatorlr.laborready.com/default.aspx
Packing Materials: We recommend U-Line as the
best choice for a wide range of packing supplies
Crating
and Packing.
We also recommend you look
at the destination country regulations
Wood
Export Regulations at Country of Destination.
You may not be required to pack in special wood crates or pallets. If you require more assistance you can find a good resource for
approved packing wood at
Pallets Source
- Wood Source - Approved Wood Suppliers
8. Do I need to pack everything?
YES
if shipping via LCL and No if shipping via FCL, but
all furniture for imports to the USA MUST BE PACKED.
You can find
moving kits at
ULINE
9. Do you have any direct phone number that I
can talk to you?
Yes Toll FREE
1-877-597-0258 or 305-597-0258
dial OPTION 4 for RATE ASSISTANCE.
Air Cargo x 118 /
Ocean FCL x 117 x 105 x 104 x
West Coast
1-310-885-5591 /
Emergency 786-402-2074 or 305-815-3619
10. My quote is for 20 foot; do you have
anything between 20 and 40 foot?
No. In
such cases GO FOR THE 40! Less than a 20
... YES!
LCL
What
is a Cubic Meter?
Shipper Worksheet
Gives You The Answer To Your Volume Question
11.
HOW DO I START THE SHIPPING PROCESS and
where and when is cargo received?
 In
order to comply with Federal Maritime Regulations we have to publish a tariff
for every shipment we set out to perform prior to cargo or payment acceptance.
Our quotes generate have a yellow link to a form designed for you to fill out
shipper and consignee details along with all reference to the quote number.
This form generates a BOOKING REQUEST # to the operations
department. The operations department will review the request, publish the
tariff and send you a BOOKING NUMBER with the receiving days, loading day,
vessel name, voyage number, and the arrival day within 24 to 72 hours of your
request. You will be given a booking number prior to
cargo acceptance or payment of cargo. You will review the
Booking Confirmation and we will wait for your approval before we start doing
your shipment.
To get a booking number and the address
for the warehouse please submit a booking request online.
In most cases you can deliver within 24 hrs of booking receipt. LIST
OF TERMINALS
In both LCL and FCL
a formal BOOKING
CONFIRMATION will be sent to you via e-mail containing the
BOOKING NUMBER and confirmation for the delivery of your container FCL or confirmation on the LAST RECEIVING DATE for a LCL
booking. You must place the number on every piece if you are
shipping LCL and on any shipping documents you submit such
as
Packing List - Invoice
12. Is my export Legal?
These two links will help you determine if your export is
unlawful.
http://www.export.gov/regulation/exp_traderegs_licensing.asp
and
http://www.export.gov/logistics/exp_docs_forms.asp
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SHIPPING
PERSONAL EFFECTS / HOUSEHOLD GOODS
If you are shipping household goods and
personal effects we recommend you
contact the consulate office of
your country and see if you can obtain a letter of relocation
and be advised as to the most current regulations concerning your
move.
NO DOC - NO LOAD
For security reasons and to serve you more
efficiently, you must get a booking number first otherwise the
cargo will not be accepted at the dock.
As a result of the passage of the Homeland Security Act, US
Customs officials are enforcing the requirement that information
and other shipping documents be received prior to cargo acceptance
or loading on the vessel. Failure
to comply may result in your cargo not loading on intended vessel.
If your cargo is valued over $2500 APX will need to file
a Shippers Export Declaration (SED) for you. You must
provide the
operations department the necessary information to
complete the SED in a timely manner, otherwise the cargo will not
be loaded on the ship.
Required
Documents:
For Vehicle Export:
Transit time from the USA varies from 12 days
to 45 days depending on the destination. We
will confirm ETD and ETA.
If you require our sailing schedule please request it via
email at rates@shipping-worldwide.com
or call us and we will be glad to give you the details.
SHIPPING LESS THAN CONTAINER
LOADS (LCL)
For security reasons and to adhere to the FMC
Rules regarding acceptance of cargo we have implemented
protocol for bookings. You
must book your shipment at least 3 working days advance notice.
Once received the operations department at X 116
will e-mail you a booking number within 24 to 72 hours.
The terminal address
and other pertinent information such as sailing date and voyage
number will be provided then.
To deliver your cargo at our terminals
"you must get a booking number first" otherwise the
cargo will not be accepted at the dock.
To book the cargo and receive a booking number your must
fax or e-mail the shipping forms.
You can ship boxes of any size and weight. We can palletize,
shrink wrap and band them together for $35 to $65.00 per pallet
depending on warehouse location in the USA. We
will measure the final pallet and recalculate your charges based
on the quote you received online. All loose cargo
consisting of personal effects must be palletized at our station
or prior to receiving.
https://www.freight-calculator.com/packing/packinglist.asp The packing list must be received before the
shipment departs.
If pickup
or inland portion of your quote was included, please specify the
date and time for your pickup on the shipping forms.
We sail to every destination on a weekly
basis but there are some exceptions. If
you require our current weekly schedule please request it via
email at rates@shipping-worldwide.com
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SHIPPING FULL CONTAINER
LOADS (FCL)
SHIPPING COMPANY FAQ / PROCEDURES / FMC RULES AND REGULATIONS
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INFORMATION FOR 20/40 FOOT SHIPPING CONTAINERS |
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FCL SHIPPING PROCEDURES
After you get a quote online and submit your booking request we
will send you a
booking confirmation VIA E-MAIL. The booking confirmation will
be sent by the FCL Operations Dept x 102 and will confirm the day you have requested for the container
to be delivered to the loading address, the sailing date and arrival
date along with other pertinent information.
Booked,
Filed and
Confirmed Quotes
will not
increase
as per FMC rules.
The container will be delivered to your specified
address on a chassis about 4 feet off the ground. No ramp
is provided. All of
our quotes are for a live load ... meaning the truck will wait for
2 hrs free $100 per hour waiting time after the initial 2
free hours. If
you desire to have the container left for a period of up to 4 days
the drayage charge or delivery to your loading area will double.
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ORDERING
CONTAINERS ONLINE:
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TO
ORDER CONTAINERS 20/40 foot
Once the Container is sent to you to load you will record the
container number and the seal
number given to you by the driver. A bill of lading is
issued to you via e-mail 1 to 2 weeks after vessel departs.
"DRAYAGE" -
Pickup
charges shown are a good faith estimate and could vary depending on
regional market
conditions and address placed on the booking request.
We will
rectify those charges if need be and ask for your approval before we issue the booking confirmation.
APX operates from every port in
the USA with over 50 inland stations. We can spot containers
in any US city and ship to any destination worldwide.
Our
Main HUB is located in a Class A Facility. US Customs and the TSA
are located in the same building.
See
HUB Photos
LCL
OPTION: If
you feel you don't need a full container please use the Less
Than Container Load (LCL) system. If you are shipping
furniture please use the Full Container (FCL) system.
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SHIPPING
CONTAINER SPECIFICATIONS:
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Exterior
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Internal
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Door Openings
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MAX
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Size/Type
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Length
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Width
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Height
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Length
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Width
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Height
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Height
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Width
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Payload
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20' Dry
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19' 10"
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8'
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8' 6"
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19' 4"
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7' 8"
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7' 9"
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7' 5"
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7' 8"
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42,644
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40' Dry
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40'
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8'
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8' 6"
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39' 5"
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7' 8"
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7' 9"
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7' 5"
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7' 7"
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48,907
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40' High Cube
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40’
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8'
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9' 6"
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39' 6"
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7' 8"
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8' 9"
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8' 6"
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7' 8"
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47,892
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MEASUREMENTS
MAY VARY SLIGHTLY
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Specifications |
8X8'6" Standard 20' |
8X8'6" Standard 40' |
8X9'6" 40' Hi-Cube |
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Inside Cubic Capacity |
32.9 CBM (1,161 CF.) |
67
CBM (2,366 CF.) |
75.6 CBM (2,671 CF.) |
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Maximum Payload |
42,644 lbs. |
48,907 lbs. |
47,892 lbs. |
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Tare Weight
/
weight of empty container |
5,138 lbs. |
9,151 lbs. |
9,658 lbs. |
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PROJECT CARGO |
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CALL US 877-597-0258 X
123 OR 105 or
E-MAIL SPECIFICATIONS |
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Other Notes:
Booked,
filed and confirmed quotes will not increase as per FMC rules
If door to port we confirm online bookings within 24 to
48 hours.
If door to port we confirm online
booking requests in 3 to 7 days for door to door bookings
REMEMBER!
You
should reserve your container at a minimum of 7
days ahead of time.
To
spot the container at your door or dock, please submit online or fax the
shipping forms and operations will send you a booking confirmation
within 48 to 72 hours. It takes a minimum of 7 days from receipt of your booking to
spot the containers. The booking confirmation will have vessel
name, voyage number, loading port, ETD and ETA along with other
pertinent information such as destination office and customs
broker details.
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Thank You! ...
We hope to make your shipping an enjoyable experience.
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