INTERNATIONAL MOVING CHECKLIST AND FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions Taken From
Shippers:
1. Can any company offer the public Air and Ocean
Shipping Services?
No.
Ocean exports are regulated by the Federal Maritime
Commission (FMC) and every company offering ocean shipping must be
licensed by the FMC and have a bond in place. Air Cargo is
regulated by the Transportation Security Administration (T.S.A.),
The Federal Aviation Administration (FAA) and the Department of
Transportation (D.O.T.) among others.
Air Parcel Express, Inc. (APX) has 3
licenses. We are an NVOCC, Ocean Freight Forwarder
and an Indirect Air Carrier ( I.A.C.). Never pay a broker for ocean shipping
or air cargo export shipping.
When it comes to International Shipping your contract and payment should always be with the
Ocean Carrier or the Air Carrier and not a Broker. Domestic
shipping within the United States of America is regulated in a
much different way and brokers are a good idea and form an
essential part in the domestic shipping industry. APX
utilizes domestic brokers and owner operators to perform haulage
of ocean container and smaller shipments to and from our warehouse
and ocean ports or air ports. APX is licensed to handle all
the additional paperwork associated with all regulatory and
administrative tasks required to export cargo or import shipments
to and from ocean and air ports located in the United States of
America.
2. Can any company offer Air Cargo Services
to the Public?
No.
The TSA and the FAA regulate air cargo in the USA.
APX is fully licensed as an I.A.C.
and trained to handle air cargo shipments from any airport in the
USA to worldwide destinations. APX operates all cargo
aircrafts from Atlanta, New York, Chicago, Los Angeles, Houston,
Dallas and Miami with feeder routes from all other
airports in the USA. In some cases cargo can be routed
directly from the feeder airports provided you meet T.S.A. guidelines.
3. How do I receive a QUOTE?
AUTOMATIC!
The Global MAX Online Shipping Calculators and Quote Generators
will give it to you right on your screen.
Our online booking
system assures we get the right information from you and reduces the possibility of errors. If you wish we can take your order over the telephone
of via fax.
5. How much
in advance do I have to book shipments?
Air Cargo
takes 4 to 48 hrs to book and confirm depending on the request and
complexity. Ocean Full Containers (FCL) must be booked at
least 7 days in advance. Ocean Less Than Container Loads
(LCL) take 2 hrs to 24 hrs to confirm. Imports may take up
to 72 hrs to confirm.
6. Does
APX pickup Household Goods and Personal Effects Shipments? Do I
deliver to APX?
On the FCL quotes we bring
the container to your house and pricing is shown on the FCL
service as Drayage.
Drayage charges are determined by the
distance from the Container Yard or Port. We can pickup LCL cargo on normal
trucks or Lift Gate Trucks for residential pickups.
Note: 90% of all Household Goods are loaded by the shipper
at the shippers address. Sometimes we can receive Household Goods and Personal
Effects at our stations but in order to receive them all items must be protected,
properly packed and marked. Nothing can be exposed.
To save time and money 90% of FULL CONTAINER20/40 Household Goods
shippers load our containers at their home on a
Live Load basis. Live Load simply means the driver will
wait until the container is loaded. Exposed items can be loaded. You have
2 hrs free to load and $65 to $100 per hour waiting time thereafter
depending on the territory in the USA. You can choose to have our
container at your loading address for a maximum of 4 days
(drop and pick) Double
Drayage will apply. Drayage is the term applied to the activity
of picking up an empty container at a rail yard or container yard, driving
the empty container to the loading address, and returning the container to
the delivery rail ramp or port. Double drayage will be the equivalent
of going to and from our Container Yard 4 times.
This charge is shown on your quote. It may be advantageous to
go the extra 2 to 3 hours to load on site versus double drayage. Containers can only be spotted 7
days prior to cut-off date as voyages open gates for releasing and receiving
containers only 10 to 12 days prior to sailing. Containers
must be at port 2 to 3 days prior to departure.
NOTE: We also recommend the use of manpower to load your
container or help you pack. For this purpose we have selected
http://www.laborready.com a
NASDAQ Traded Company that provides manpower for packing and loading.
Simply order supplies from U-Line 2 weeks prior to the load date and
contract Labor Ready to pack the house 3 days prior to load date and
contract them again for the actual load date.
7. How can I pack my
Fragile Goods? + What kind of packing is required?
YES
if shipping via LCL and No if shipping via FCL, but
all furniture for imports to the USA MUST BE PACKED.
9. Do you have any direct phone number that I
can talk to you?
Yes Toll FREE
1-877-597-0258 or 305-597-0258
dial X 123 or 113 or 121 or 112 or OPTION
4 for RATE ASSISTANCE.
After you receive a booking you will be directed
to our operations departments. M-F 9-5
Air Cargo x 106, Ocean FCL x 102 and 104,
LCL x 116
West Coast
1-310-885-5591 / Emergency 786-402-2073
or 2074
10. My quote is for 20 foot; do you have
anything between 20 and 40 foot?
No. In
such cases GO FOR THE 40! Less than a 20
... YES!
LCL
11. Where and when do I need to deliver the
shipment?
You will be given a booking number prior to
cargo acceptance.
To get a booking number and the address
for the warehouse please submit a booking request online.
In most cases you can deliver within 24 hrs of booking receipt. LIST
OF TERMINALS
In both LCL and FCL
a formal BOOKING
CONFIRMATION will be sent to you via e-mail containing the
BOOKING NUMBER and confirmation for the delivery of your container FCL or confirmation on the LAST RECEIVING DATE for a LCL
booking. You must place the number on every piece if you are
shipping LCL and on any shipping documents you submit such
as
Packing List - Invoice
If you are shipping household goods and
personal effects we recommend you contact the consulate office of
your country and see if you can obtain a letter of relocation
and be advised as to the most current regulations concerning your
move.
NO DOC - NO LOAD
For security reasons and to serve you more
efficiently, you must get a booking number first otherwise the
cargo will not be accepted at the dock.As a result of the passage of the Homeland Security Act, US
Customs officials are enforcing the requirement that information
and other shipping documents be received prior to cargo acceptance
or loading on the vessel.Failure
to comply may result in your cargo not loading on intended vessel.If your cargo is valued over $2500 APX will need to file
a Shippers Export Declaration (SED) for you. You must
provide the
operations department the necessary information to
complete the SED in a timely manner, otherwise the cargo will not
be loaded on the ship.
Transit time from the USA varies from 12 days
to 45 days depending on the destination. We
will confirm ETD and ETA.
If you require our sailing schedule please request it via
email at rates@shipping-worldwide.com
or call us and we will be glad to give you the details.
For security reasons and to adhere to the FMC
Rules regarding acceptance of cargo we have implemented
protocol for bookings.You
must book your shipment at least 3 working days advance notice.Once received the operations department at X 116
will e-mail you a booking number within 24 to 72 hours.The terminal address
and other pertinent information such as sailing date and voyage
number will be provided then.
To deliver your cargo at our terminals
"you must get a booking number first" otherwise the
cargo will not be accepted at the dock.To book the cargo and receive a booking number your must
fax or e-mail the shipping forms.
You can ship boxes of any size and weight. We can palletize,
shrink wrap and band them together for $35 to $65.00 per pallet
depending on warehouse location in the USA. We
will measure the final pallet and recalculate your charges based
on the quote you received online. All loose cargo
consisting of personal effects must be palletized at our station
or prior to receiving.
https://www.freight-calculator.com/packing/packinglist.aspThe packing list must be received before the
shipment departs.
Ifpickup
or inland portion of your quote was included, please specify the
date and time for your pickup on the shipping forms.
We sail to every destination on a weekly
basis but there are some exceptions. If
you require our current weekly schedule please request it via
email at rates@shipping-worldwide.com
SHIPPING COMPANY FAQ / PROCEDURES / FMC RULES AND REGULATIONS
INFORMATION FOR 20/40 FOOT SHIPPING CONTAINERS
FCL SHIPPING PROCEDURES
After you get a quote online and submit your booking request we
will send you a
booking confirmation VIA E-MAIL. The booking confirmation will
be sent by the FCL Operations Dept x 102 and will confirm the day you have requested for the container
to be delivered to the loading address, the sailing date and arrival
date along with other pertinent information.
Booked,
Filed and
Confirmed Quotes
will not
increase
as per FMC rules.
The container will be delivered to your specified
address on a chassis about 4 feet off the ground. No ramp
is provided. All of
our quotes are for a live load ... meaning the truck will wait for
2 hrs free $100 per hour waiting time after the initial 2
free hours. If
you desire to have the container left for a period of up to 4 days
the drayage charge or delivery to your loading area will double.
Once the Container is sent to you to load you will record the
container number and the seal
number given to you by the driver. A bill of lading is
issued to you via e-mail 1 to 2 weeks after vessel departs.
"DRAYAGE" - Pickup
charges shown are a good faith estimate and could vary depending on
regional market
conditions and address placed on the booking request.
We will
rectify those charges if need be and ask for your approval before we issue the booking confirmation.
APX operates from every port in
the USA with over 50 inland stations. We can spot containers
in any US city and ship to any destination worldwide.
Our
Main HUB is located in a Class A Facility. US Customs and the TSA
are located in the same building.
LCL
OPTION: If
you feel you don't need a full container please use the Less
Than Container Load (LCL) system. If you are shipping
furniture please use the Full Container (FCL) system.
Booked,
filed and confirmed quotes will not increase as per FMC rules
We confirm online bookings within 24 to
48 hours if door to port and 3 to 7 days for door to door bookings
REMEMBER!
You
should reserve your container at a minimum of 7
days ahead of time.
To
spot the container at your door or dock, please submit online or fax the
shipping forms and operations will send you a booking confirmation
within 48 to 72 hours.It takes a minimum of 7 days from receipt of your booking to
spot the containers. The booking confirmation will have vessel
name, voyage number, loading port, ETD and ETA along with other
pertinent information.
Thank You! ...
We hope to make your shipping an enjoyable experience.
Air
Parcel Express, Inc. / FMC #019153NF NVOCC - O.T.I. - Ocean Freight Forwarder + FAA I.A.C. + Founding Member Global
MAX Network + Member of the WWPC Network + Member of TIA + Member of TIACA +
Member of FCBF + Member of BBB.
TOLL FREE TEL
877-597-0258 / TOLL FREE FAX 877-597-0259
EMERGENCY ONLY CELL PHONE
# 786-402-2073 or 786-402-2074
APX
logos and Freight-Calculator logos are registered service marks of Air Parcel
Express, Inc.
