International Shipping NVOCC Freight Forwarder Air Cargo Carrier FAQ

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SHIPPERS CHECKLIST AND FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions taken from shippers:

1. Can any company offer the public Air and Ocean Shipping Services?

No! The industry is regulated by the Federal Maritime Commission for ocean shipping and every company offering ocean shipping must be licensed by the FMC and have a bond in place. Air Parcel Express, Inc. (APX) has two licenses. We are both a NVOCC and a Freight Forwarder. The TSA and the FAA regulate air cargo in the USA. APX is fully licensed as an I.A.C. and trained to handle air cargo shipments from any airport in the USA to worldwide destinations. APX operates all cargo aircrafts from Atlanta, New York, Chicago, Los Angeles, Houston, Dallas and Miami. APX operates feeder routes from all other airports in the USA. Never pay a broker for ocean shipping. Your contract and payment should always be with the NVOCC.

2. Do you ship to the Country I am shipping to? We Ship Worldwide (APX Covers ALL USA)

3. How do I GET A QUOTE FOR INTERNATIONAL SHIPPING?

Its automatic! Global MAX Freight Calculator will give it to you on your screen

Full Container Load International Shipping Calculator (FCL) 20/40 Foot Ocean Shipping Calculator (items do not have to be professionally packed)

Less Than Container Load International Shipping Calculator (LCL) Ocean Shipping of Boxes (all packed)

International AIR CARGO Shipping Calculator

Roll on - Roll Off (RO-R0) Car Shipping Calculator

4. What do I do after I get a quote?

If you are live on the system just proceed by clicking on shipping forms and BOOK IT ONLINE. The information gathered on the online quote will be transferred to the shipping form. You can also call us and one of our representatives can assist you in person.

FCL Shipping Documents / LCL Shipping Document

Air Cargo Shipping Documents / RO/RO Document

These links are sent with your quote via email. Please submit your booking request online as it simplifies documentation and prevents errors on the phone. A copy of the form will be sent to you as soon as its submitted. If you require changes after the booking request has been submitted you can reply to the email with the corrections.

5. How much time do I have to load my container?

The first 2 hours are free of charge. Every hour thereafter is $100.00 per hour. If you are loading a car you will need to make your own arrangements with a flat bed tow truck. They are usually $45.00 per hour and can load a car in less than an hour.

6. Can you take the shipment from my house? Do I take my goods to your warehouse? what is the cost?

Yes and pricing is shown on the FCL service as Drayage to your door and is calculated by the mileage from the port, or the rail road ramp if its an inland origin to your loading area. We can pickup LCL cargo on normal trucks or Lift Gate Trucks for residential pickups. See our Warehouse Charges Also we can arrange for manpower to help you load the container. If you need packing we can arrange for packers and for packing materials (SEE PACKING MATERIALS)

7. Can I also send fragile?

Yes but you are responsible if you choose to pack it yourself and insurance may not cover. See our insurance conditions. Insurance You can employ local crating services to crate or pack your goods or Crating and Packing. Typically the crating company will take the items from your home and crate them in their shop. Once crated we will instruct them to deliver the crates to our terminal or we can pickup. Wood Export Regulations / Pallets Source

8. Do I need to pack everything?

YES if shipping via LCL and No if shipping via FCL … but all furniture for imports to the USA MUST BE PACKED.

9. Do you have any direct phone number that I can talk to you?

Yes 305-597-0258 you can dial OPTION 4 for the Sales Dept. After you receive a booking you will be directed to our operations departments.

Air Cargo x 116, Ocean FCL x 102 and 104 and 101, LCL Ocean Consolidations x 116.

West Coast 1-310-885-5591

10. My quote is for 20 foot; do you have anything between 20 and 40 foot?

No ... but less than a 20 YES you can go to the online calculator at http://www.freight-calculator.com/worldocr.asp and get pricing for LCL. What is a Cubic Meter? Shipper Worksheet

11. Where and when do I need to deliver the shipment?

You will be given a booking number prior to cargo acceptance. To get a booking number and the address for the warehouse please submit a booking request online. In most cases you can deliver within 24 hrs of booking receipt.

As per FMC Rules, we need to file every accepted booking rate prior to accepting cargo. This formality secures the rate from any increases after cargo is tendered. It is the way the Federal Government regulates the industry.

In both LCL and FCL a formal BOOKING CONFIRMATION will be sent to you via e-mail containing the BOOKING NUMBER and confirmation for the delivery of your container FCL or confirmation on the LAST RECEIVING DATE for a LCL booking. You must place the number on every piece if you are shipping LCL and on any shipping documents you submit such as Packing List - Invoice

12. Is my export legal?

http://www.export.gov/regulation/exp_traderegs_licensing.asp and http://www.export.gov/logistics/exp_docs_forms.asp These two links will help you determine if your export is unlawful.

SHIPPING PERSONAL EFFECTS / HOUSEHOLD GOODS

If you are shipping household goods and personal effects we recommend you contact the consulate office of your country and see if you can obtain a letter of relocation or you can find out what are the current regulations concerning your move. Consulate Offices in the United States.

NO DOC - NO LOAD

For security reasons and to serve you more efficiently, you must get a booking number first otherwise the cargo will not be accepted at the dock. As a result of the passage of the Homeland Security Act, US Customs officials are enforcing the requirement that information and other shipping documents be received prior to cargo acceptance or loading on the vessel. Failure to comply may result in your cargo not loading on intended vessel. If your cargo is valued over $2500 we will need to file a Shippers Export Declaration (SED) for you for a $50.00 filing charge. You must provide the operations department the necessary information to complete the SED in a timely manner, otherwise the cargo will not be loaded on the ship.

Packing List or Invoice https://www.freight-calculator.com/packing/packinglist.asp
Picture ID. If the value of your cargo is over $2500.00 USD we need Social Security Number or Passport (Passport# will replace SS#)

For Vehicle Export

Export Power of Attorney http://www.freight-calculator.com/Power_Attorney/Power_of_Attorney.htm
Original Title sent to 2315 NW 107th Avenue, Unit M1-28, Box 72, Doral, FL 33172
Vehicle Declaration Form http://www.shipping-worldwide.com/vehicle-shipping-procedures.html
Picture ID - Social Security Number (Passport# will replace SS#)

Transit time from the USA varies from 12 days to 45 days depending on the destination. If you require our sailing schedule please request it via email at rates@shipping-worldwide.com or call us and we will be glad to give you the details.

SHIPPING LESS THAN CONTAINER LOADS (LCL)

For security reasons and to adhere to the FMC Rules regarding acceptance of cargo we have implemented protocol for bookings. You must book your shipment at least 3 working days advance notice. Once received the operations department at X 116 will e-mail you a booking number within 24 to 72 hours. The terminal address and other pertinent information such as sailing date and voyage number will be provided then.

To deliver your cargo at our terminals "you must get a booking number first" otherwise the cargo will not be accepted at the dock. To book the cargo and receive a booking number your must fax or e-mail the shipping forms.

You can ship boxes of any size and weight. We can palletize, shrink wrap and band them together for $35 to $65.00 per pallet depending on warehouse location in the USA. We will measure the final pallet and recalculate your charges based on the quote you received online. All loose cargo consisting of personal effects must be palletized at our station or prior to receiving.

https://www.freight-calculator.com/packing/packinglist.asp The packing list must be received before the shipment departs. If pickup or inland portion of your quote was included, please specify the date and time for your pickup on the shipping forms. We sail to every destination on a weekly basis but there are some exceptions. If you require our current weekly schedule please request it via email at rates@shipping-worldwide.com

PROJECT CARGO

CALL US 877-597-0258 X 123 OR 105 or E-MAIL SPECIFICATIONS

SHIPPING FULL CONTAINER LOADS (FCL)

SHIPPING COMPANY FAQ / PROCEDURES / FMC RULES AND REGULATIONS

INFORMATION FOR 20/40 FOOT SHIPPING CONTAINERS

FCL SHIPPING PROCEDURES

After you get a quote online and submit your booking request we will send you a booking confirmation VIA E-MAIL. The booking confirmation will confirm the day you have requested for the container to be delivered to the loading address, the sailing date and arrival date along with other pertinent information.

Booked, filed and confirmed quotes will not increase as per FMC rules.

The container will be delivered to your specified address on a chassis about 4 feet off the ground. No ramp is provided. All of our quotes are for a live load ... meaning the truck will wait for 2 hrs free $100 per hour waiting time after the initial 2 free hours. If you desire to have the container left for a period of up to 4 days the drayage charge or delivery to your loading area will double.

ORDERING CONTAINERS ONLINE:

IMPORTANT:

TO ORDER CONTAINERS 20/40 foot
Once the Container is sent to you to load you will record the container number and the seal number given to you by the driver. A bill of lading is issued to you via e-mail 1 to 2 weeks after vessel departs.
"DRAYAGE" - Pickup charges shown are a good faith estimate and could vary depending on regional market conditions and address placed on the booking request.

We will rectify those charges if need be and ask for your approval before we issue the booking confirmation.

APX operates from every port in the USA with over 50 inland stations. We can spot containers in any US city and ship to any destination worldwide.

Our Main HUB is located in a Class A Facility. US Customs and the TSA are located in the same building.

See HUB Photos

LCL OPTION: If you feel you don't need a full container please use the Less Than Container Load (LCL) system. If you are shipping furniture please use the Full Container (FCL) system.

SHIPPING CONTAINER SPECIFICATIONS:

Exterior

Internal

Door Openings

MAX

Size/Type

Length

Width

Height

Length

Width

Height

Height

Width

Payload

20' Dry

19' 10"

8'

8' 6"

19' 4"

7' 8"

7' 9"

7' 5"

7' 8"

42,644

40' Dry

40'

8'

8' 6"

39' 5"

7' 8"

7' 9"

7' 5"

7' 7"

48,907

40' High Cube

40’

8'

9' 6"

39' 6"

7' 8"

8' 9"

8' 6"

7' 8"

47,892

MEASUREMENTS MAY VARY SLIGHTLY

Specifications

8X8'6" Standard 20'

8X8'6" Standard 40'

8X9'6" 40' Hi-Cube

Inside Cubic Capacity

32.9 CBM (1,161 CF.)

67 CBM (2,366 CF.)

75.6 CBM (2,671 CF.)

Maximum Payload

42,644 lbs.

48,907 lbs.

47,892 lbs.

Tare Weight / weight of empty container

5,138 lbs.

9,151 lbs.

9,658 lbs.

Other Notes:

Any rates quoted are estimates based on the information provided to us and are subject to confirmation and filing in the relevant carrier tariff where applicable. These figures are valid for 30 days and are quoted on a prepaid basis. Booked, filed and confirmed quotes will not increase as per FMC rules.

We confirm online bookings within 24 to 48 hours if door to port and 3 to 7 days for door to door bookings.

REMEMBER! You should reserve your container at least 7 days ahead of time. To spot the container at your door or dock, please submit online or fax the shipping forms and operations will send you a booking confirmation within 48 to 72 hours. It takes a minimum of 7 days from receipt of your booking to spot the containers. The booking confirmation will have vessel name, voyage number, loading port, ETD and ETA along with other pertinent information.

WOOD REGULATIONS:

Please be advised that as of November 1, 2002 ALL sea freight shipments, whether they are FCL or LCL to Australia, New Zealand, Europe or any other port in the world must be accompanied by a Packing Declaration. ( https://www.freight-calculator.com/packing/packinglist.asp )   In addition, if there is any timber or wood packing, such as crates, pallets, skids, ext. the shipment may be subject to fumigation at consignees expense. WOOD DECLARATION FORM MANDATORY. Failure to provide the correct documentation will result in additional cost to verify whether timber/wood packing has been used.   The packing list must be received before the shipment departs.

Wood Export Regulations    /   Pallets Source /   Crating and Packing

All non-manufactured wood packing material (NMWP) - solid wood packing material (SWPM) must bear the stamp that indicates that the packaging has been treated with EU-approved wood treatments. The mark must indicate the mane and location of an approved contractor who has performed the heat, pressure , or fumigation treatment in accordance with EU regulations. Please note that this is not a paper-based certification system and that the actual packing material must be labeled correctly in order to clear customs.

Customers tendering their freight to any terminal are solely responsible for ensuring that their NMWP products are treated and marked appropriately. NMWP/SWPM include, but are not limited to: coniferous pallets, crating, packing blocks, drums, cases, load boards, pallets collars, skids, etc.   Please note that the EU will refuse entry, destroy, or treat wood as necessary. Non-compliance will lead to delays in releasing freight and may also incur an administrative charge. We have prepared for this change within our terminals and would like to assist you in doing the same.

Thank You! ... We hope to make your shipping an enjoyable experience.

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