FCL Shipping Documents /  LCL Shipping Document

Air Cargo Shipping Documents  /  RO/RO Document

These links are sent with your quote via email.  Please submit your booking request online as it simplifies documentation and prevents errors on the phone.  A copy of the form will be sent to you as soon as its submitted.  If you require changes after the booking request has been submitted you can reply to the email with the corrections. 

5. How safe is my cargo and how much time do I have to load my container?  Security Seals

The first 2 hours are free of charge. Every hour thereafter is $100.00 per hour.  If you are loading a car you will need to make your own arrangements with a flat bed tow truck.  They are usually $45.00 per hour and can load a car in less than an hour.  We use HIGH Security Seals FROM RELCOR

6. Can you take the shipment from my house?  Do I take my goods to your warehouse?

On the FCL quotes we bring the container to your house and pricing is shown on the FCL service as Drayage to your door and is calculated by the mileage from the port, or the rail road ramp if its an inland origin to your loading area.  We can pickup LCL cargo on normal trucks or Lift Gate Trucks for residential pickups.  See our Warehouse Charges

7. Can send fragile goods?

Yes but you are responsible if you choose to pack it yourself and insurance may not cover. See our insurance conditions. Insurance  You can employ local crating services to crate or pack your goods or Crating and Packing. Typically the crating company will take the items from your home and crate them in their shop.  Once crated we will instruct them to deliver the crates to our terminal or we can pickup.  Wood Export Regulations    /   Pallets Source 

8. Do I need to pack everything?

YES if shipping via LCL and No if shipping via FCL, but all furniture for imports to the USA MUST BE PACKED.

9. Do you have any direct phone number that I can talk to you?